Refund & cancellation Policy
INVESMATE is committed to providing high-quality services and ensuring customer satisfaction. This Refund Policy outlines our guidelines regarding refunds for our services, with specific conditions to be aware of. Please read this policy carefully before making a purchase. By using our services, you are agreeing to the terms and conditions of this Refund Policy.
Refund Policy
INVESMATE is committed to providing high-quality services and ensuring customer satisfaction. This Refund Policy outlines our guidelines regarding refunds for our services, with specific conditions to be aware of. Please read this policy carefully before making a purchase. By using our services, you are agreeing to the terms and conditions of this Refund Policy.
Refund Eligibility in case of payment mode:
- Refund is eligible for modes all UPI, Net Banking, Debit Card payment, Credit Card payment and Cash only.
- Refund request shall not be accepted if the payment is made by following mode as follows Debit Card EMI, Credit Card EMI, Education Loan (Finance).
Refunds are subject to the following conditions:
- For Recorded class: This is to inform you that for recorded classes fees will not be refunded at any situation whatsoever.
- For Invesmentor & any subscription based service: Please note, Invesmentor and any subscription based service fees paid by any candidate is non-refundable in any situation whatsoever. However, if anyone purchases a Course , where a subscription based service is included as a package, then, in that situation, the purchaser can claim refund for total course fees.
- Eligibility Period: The student may request a refund for our live classes only after the first class of the course obtained with a valid reason. The request should be mailed from registered mail id of the student to support@invesmate.com only within 24 hours from the completion of first class.
- SEAT BOOKING OR REGISTRATION CHARGES are NON-REFUNDABLE- Any Seat booking charges, Which has been paid for any courses, shall not be refunded in any situation. Only the remaining paid amount after seat booking charges can be refunded excluding GST and convenience charges.
Refund Process:
Upon receiving your written refund request, we will review it in a timely manner. If your request meets the eligibility criteria, we will process your refund within 7 to 10 business days. Refunds will be made to the original payment method used for the purchase excluding GST and convenience charges.
Refund Denial:
We reserve the right to deny a refund request if it does not meet the eligibility criteria stated above. Common reasons for denial may include, but are not limited to:
Refund Denial:
- Request received after the eligibility period has expired.
- Completion of the second class or session of the course.
- Failure to provide the necessary information and proof of purchase.
- Tax amount or convenience charges will not be refunded in any case whatsoever
Contact Information:
If you have any questions or concerns regarding our Refund Policy or need assistance with a refund request, please contact us at: support@invesmate.com
Policy Updates:
We may update this Refund Policy from time to time. Any changes to this policy will be reflected on our website. We encourage you to review this policy periodically to stay informed about our refund procedures.
By using our services, you acknowledge that you have read and agree to this Refund Policy and the conditions outlined herein. If you do not agree with these terms, please refrain from using our services.
Thank you for choosing INVESMATE. We appreciate your business and value your trust in our Services.
Refund Eligibility in case of payment mode:
- Refund is eligible for modes all UPI, net banking, Debit Card payment, Credit Card payment and Cash only.
- Refund request shall not be accepted if the payment is made by following mode as follows Debit Card EMI, Credit Card EMI, Education Loan (Finance).
Refunds are subject to the following conditions:
- For Recorded class: This is to inform you that for recorded classes fees will not be refunded at any situation whatsoever.
- For Invesmentor & any subscription based service: Please note, Invesmentor and any subscription based service fees paid by any candidate is non-refundable in any situation whatsoever. However, if anyone purchases a Course , where a subscription based service is included as a package, then, in that situation, the purchaser can claim refund for total course fees.
- Eligibility Period: The student may request a refund for our live classes only after the first class of the course obtained with a valid reason. The request should be mailed from registered mail id of the student to support@invesmate.com only within 24 hours from the completion of first class.
- SEAT BOOKING OR REGISTRATION CHARGES are NON-REFUNDABLE- Any Seat booking charges, Which has been paid for any courses, shall not be refunded in any situation. Only the remaining paid amount after seat booking charges can be refunded excluding GST and convenience charges.
- Refund Process: Upon receiving your written refund request, we will review it in a timely manner. If your request meets the eligibility criteria, we will process your refund within 7 to 10 business days. Refunds will be made to the original payment method used for the purchase excluding GST and convenience charges.
- Refund Denial: We reserve the right to deny a refund request if it does not meet the eligibility criteria stated above. Common reasons for denial may include, but are not limited to:
- Request received after the eligibility period has expired.
- Completion of the second class or session of the course.
- Failure to provide the necessary information and proof of purchase.
- Tax amount or convenience charges will not be refunded in any case whatsoever
- Contact Information: If you have any questions or concerns regarding our Refund Policy or need assistance with a refund request, please contact us at: support@invesmate.com
- Policy Updates: We may update this Refund Policy from time to time. Any changes to this policy will be reflected on our website. We encourage you to review this policy periodically to stay informed about our refund procedures.
