Cancellation Policy
INVESMATE aims to deliver top-notch services with a relentless focus on customer satisfaction. This cancellation policy outlines our guidelines regarding the cancellation of our services, with specific conditions for the smooth functioning of the same. Please read this policy carefully before opting for any of our courses, along with our refund policy. By using our services, you are agreeing to the terms and conditions of this cancellation policy.
Cancellations are subject to the following conditions:
- For Recorded class: This is to inform you that no cancellation is available in any situation if you have booked the recorded class, and the fees will not be refunded to the respective candidates in case of such cancellation requests.
- Eligibility Period: The student may request a cancellation for our live classes only after the first class of the course, with a valid reason. The request should be mailed from the registered email address of the student to support@invesmate.com only within 24 hours after the first class. For details regarding refunds, please go through our refund policy.
- Seat booking or registration charges are non-cancellable: If you have booked any seat with booking charges that have been paid for any courses, they shall not be canceled in any situation. Only the remaining paid amount after seat booking charges, excluding GST and convenience charges, can be refunded after the cancellation.
- Cancellation Process: Upon receiving your written cancellation request, we will review it in a timely manner. If your request meets the eligibility criteria, we will process your cancellation request within 7 to 10 business days. Refunds after the cancellation will be made to the original payment method used for the purchase, excluding GST and convenience charges.
- Cancellation Denial: We reserve the right to deny a cancellation request if it does not meet the eligibility criteria stated above. Common reasons for denial may include, but are not limited to:
- Request received after the eligibility period has expired.
- Completion of the second class or session of the course.
- Failure to provide the necessary information and proof of purchase.
- Contact Information: If you have any questions or concerns regarding our cancellation policy or need assistance with a cancellation request, please contact us at: support@invesmate.com.
- Policy Updates: We may update this cancellation policy from time to time. Any changes to this policy will be reflected on our website. We encourage you to review this policy periodically to stay informed about our refund procedures.
By Using Our Services, You Acknowledge That You Have Read And Agree To This Cancellation Policy And The Conditions Outlined Herein. If You Do Not Agree With These Terms, Please Refrain From Using Our Services
Please read our refund policy along with this cancellation policy before opting for any of our courses.